I help independent businesses and growing teams reduce routine admin. We choose one useful workflow, set it up and train your team to manage it, with optional scheduled support as you grow.
Is this for you
Start with one useful task
✓ Good fit
Agreed before we start
§ 01 / SITUATION
Preparing enquiry briefs, gathering notes for a report, finding an internal procedure. These are useful places to look for a manageable first improvement.
We record how the task works today, test a focused change and compare the result. Your team learns how to run it, check the output and handle exceptions. Expansion follows evidence from the pilot.
§ 02 / EXAMPLES
These are illustrative workflow ideas, not client case studies or measured results. A pilot tests whether the approach is useful in your business.
Independent shops, showrooms and service businesses
Today
The task
Pilot
A possible setup
Property, finance and operations teams
Today
The task
Pilot
A possible setup
Teams preparing recurring business research
Today
The task
Pilot
A possible setup
Scope to suit your team
Prepare internal summaries from approved notes, with references back to the source for the team to check.
Professional judgement stays with your team
Turn a client briefing into a draft role brief and checklist for a consultant to review.
Measure preparation time and corrections
A practical workshop using your team's recurring tasks, with reusable guidance for the tools you already have.
A standalone starting point for smaller teams
The right starting point depends on your work, your tools and the people who will use them.
§ 03 / FLIGHT PLAN
A focused setup with testing, training and clear ownership from the start.
Discuss a recurring task, its volume and the tools you already use. Establish whether a small setup or a training session is worth exploring.
Define the workflow, price, responsibilities and success measures. Agree delivery dates and any software costs before work begins.
Configure the process, test routine cases and exceptions, and train a named owner in your team. Include a guide and a manual fallback.
Book periodic checks and advice, with a defined allowance for small adjustments. Additional workflows are scoped separately.
§ 04 / PRE-FLIGHT & CLEARANCE
Start with one useful task. A broader paid workflow review is available when several processes need assessing, and is quoted separately.
15 minutes
Discuss one recurring task and whether a focused setup or a standalone training session would be worthwhile.
Discuss a taskPrice agreed before work starts
One agreed process, configured and tested with your team. Includes documentation, training and handover. Software costs are set out separately.
Discuss a setupDefined allowance and hours
Periodic reviews, a limited allowance for small adjustments and booked advice. Support hours and response windows are agreed in advance; new work is quoted separately.
Discuss ongoing careScope before work
Agree the task, cost, responsibilities and delivery dates in writing.
Measure the pilot
Compare the result with the starting point before deciding to expand.
Your team takes over
Training, a practical guide and a named owner are part of the setup.
§ 05 / PRE-FLIGHT QUESTIONS
Scope, costs, handover and ongoing care.
Yes. I work with independent businesses and growing teams. A useful starting point is one recurring task with enough volume or value to justify improving it. A standalone training session can also be a practical first step.
The introductory 15-minute conversation is free. A workflow setup is quoted against an agreed scope, including testing, documentation and team training. The proposal sets out software costs separately. A broader paid workflow review is available when several processes need assessing.
The schedule depends on the workflow, access to your tools and staff availability. We agree delivery and review dates in the proposal, with a clear point to assess the pilot before expanding it.
That is the aim of the setup. It includes training, a practical guide and a named owner in your team. We agree which outputs need checking, how to spot problems and how to continue the task manually if a tool is unavailable. Tools and workflows still need periodic review.
Your team approves customer-facing drafts in the initial setup. We agree responsibilities and review steps before using the workflow. Professional advice, pricing and other consequential decisions stay with the appropriate person in your business.
I start with the tools you already have and choose any additions based on the task, reliability, cost and information-handling requirements. A simpler process or better use of an existing tool may be enough.
Before setup, we agree what information the process needs, where it is processed, who can access it and which tools are appropriate. Wherever practical, accounts belong to your business. Early demonstrations can use fictional examples; use of real information is agreed separately.
Support is optional and scheduled. A care plan specifies review sessions, an allowance for small adjustments, support hours and response windows. New workflows and additional consulting are quoted separately. The service does not include 24/7 monitoring or emergency response.
London, UK. I work remotely with businesses across the UK, with in-person sessions in Central London by arrangement.
§ 06 / ABOUT
Real autopilot doesn't replace the pilot — it handles the repetitive work so they can focus on what matters. Same principle. Different altitude.
I spent over a decade building products at companies like Twitter and JPMorgan, leading teams of 70+ engineers and shipping systems used by millions.
I'm also a licensed pilot (PPL with instrument training), where discipline, checklists, and calm execution under pressure are non-negotiable.
I've improved processes across legal workflows, reporting and engineering. My approach combines practical implementation, clear documentation and a handover your team can use. More on sorincioban.com.
§ 07 / CONTACT
Leave your email to discuss one task you would like to improve. I usually reply within two working days with a suggested next step.
I'll use your email to respond to this enquiry. Read the privacy notice.
Prefer email? sorin@sorincioban.com